Apply For Housing

Watch the video below to learn how the online housing application portal works

Housing Application Process

This process applies only to applications for Civida managed homes. For Rent Assistance Benefit programs, review our Rent Assistance webpage.

  • Provide information about your family situation and income
  • Upload supporting documents
  • Indicate the specific home(s) you want to live in

Changes to our Online Application Portals

We have introduced the Civida Benefit Portal to serve Rent Assistance Benefit (RAB) applicants and recipients, including the Temporary Rent Benefit (TRAB).

The new online portal aims to create a more user-friendly and efficient system for rent benefit applications and payments.

  • Civida’s new rent benefit portal streamlines the application process, making it easier and faster to apply and manage your benefit account.
  • Access to rent assistance benefit details will be available anytime, anywhere. The Civida Benefit Portal is available 24/7, so applicants and recipients can apply and update information at their convenience.
  • The portal provides real-time updates on application status, and helps you to communicate with the Civida team faster.

Civida Application Portals

PLEASE NOTE: Applications for Civida Housing, and Rent Assistance Benefit Programs will be made through 2 separate online portals.

  • Applications for Housing and the Gender Based Violence Benefit will continue to be submitted and managed through the Housing Application Portal – RentCafé.
  • Applications for Rent Assistance Benefit Programs are submitted and managed through the Civida Benefit Portal.
  • All applications received by Civida up to May 8, 2024 will automatically be updated on the relevant portal.
  • To apply for both housing and Rent Assistance, complete applications on both portals.

Housing Application Portal

Use the Housing Application Portal:

  • To apply for housing, including –
    • Community (social) Housing
    • Near Market & Student Affordable Housing
    • Market Housing
  • To apply for the Gender Based Violence Benefit
  • To check the status of your Housing application
  • To update information on your application for housing

Civida Benefit Portal

Use the Civida Benefit Portal:

  • To apply for the Rent Assistance, or Temporary Rent Assistance Benefit
  • To check the status of your Rent Assistance or Temporary Rent Assistance application
  • To update information on your application for Rent Assistance or Temporary rent Assistance Benefit
  • To provide your Annual Income documents for your Rent Assistance or Temporary Rent Assistance Benefit.
All applications received before and up to May 8, 2024 will automatically be updated and added to the relevant portal. You DO NOT need to re-apply. 

Civida Application Portals FAQs

Additional Forms and Documents

Still have questions?