Apply For Affordable Housing in the Edmonton Region

Apply For Housing

Civida helps people find affordable housing through Civida managed homes, or Rent Assistance Benefits. Review our housing options here.

Please make sure you are eligible to apply before you start your application. You can review eligibility requirements here.

Applications for Housing and Rent Assistance Benefit are completed on 2 different online portals.
You can apply for housing through our online Housing Application Portal.
For the Rent Assistance Benefit or Temporary Rent Assistance Benefit, please complete your application through the Civida Benefit Portal.

Please contact us at [email protected] or call: 780-420-6161 if you need any help.

This process applies only to applications for Civida managed homes. For Rent Assistance Benefit programs, review our Rent Assistance webpage.

Provide information about your family situation and income
Indicate the specific home(s) you want to live in
You may upload supporting documents at this time, should you choose to do so (this is not required for the initial application; however, once an offer is received, it must be completed within 48 hours)

Your application will be reviewed for eligibility and completeness

Your application is reviewed and point scored according to the requirements in the Social Housing Accommodation Regulation (SHAR).
The higher points an applicant has, the higher their priority is. Understand your point score by viewing this Point Scoring and Priority List Information Sheet.

Reminder: Once you receive an offer from Civida, you will have 48 hours to upload all necessary documents to your application.

PLEASE NOTE: Applications for Civida Housing, and Rent Assistance Benefit programs are made through 2 separate online portals.

Applications for Housing are submitted and managed through the Housing Application Portal – RentCafé.
Applications for Rent Assistance Benefit program are submitted and managed through the Civida Benefit Portal.
To apply for both housing and Rent Assistance Benefits, complete applications on both portals.

Use the Housing Application Portal:

To apply for housing, including –
- Community (social) Housing
- Near Market & Student Affordable Housing
- Market Housing
To check the status of your Housing application
To update information on your application for housing

Use the Civida Benefit Portal:

To apply for Rent Assistance or Temporary Rent Assistance
To check the status of your Rent Assistance or Temporary Rent Assistance
To update information on your application for Rent Assistance or Temporary Rent Assistance
To provide your Annual Income documents for your Rent Assistance or Temporary Rent Assistance Benefit.

I want to apply for both Housing and Rent Assistance Benefits. Which portal do I use to apply?
Both portals.

Applications for housing are submitted through the Housing Application Portal, and applications for Rent Assistance Programs are through the Civida Benefit Portal.

To apply for both housing and Rent Assistance, you will need to complete a separate application on each platform.

This means that you will complete 2 separate applications, one for housing on the Housing Application Portal – RentCafé, and a second for Rent Assistance on the Civida Benefit Portal.
I have already applied for housing and/or rent assistance. With the new portal, what happens to my application?
Your application has been received, and your information will be automatically updated on the relevant portal.

You DO NOT need to re-apply.

Online Housing Application Guide – This document tells you what information you will need to provide in the Housing Application Portal (RentCafé) so that you can gather the information before you start your application.
Sample Documents – view samples of documents required in your housing application
Consent to Release Personal Information – This form is if you wish to have Civida discuss your file with a third party, such as a social worker or family member. They can discuss your file with us but cannot make changes to it.
Authorization to Communicate by Email Form – This form authorizes Civida to communicate with you via email