Scam alert

Civida has been alerted that fraudulent texts claiming to be from the TRAB (Temporary Rent Assistance Benefit) program are being sent to Albertans through their phones. If you receive a text message like this, do not click the link. This is not official communication about the TRAB program.

If you are receiving the Temporary Rent Assistance Benefit you will never be asked to deposit the benefit into your bank account by text. Civida will only communicate with you by calling you on your phone or through an official Civida.ca email address. These texts appear to be coming from Vancouver area codes. A screenshot of one of the texts has been included below.

For more information about fraud and common text scams please visit the Government of Alberta’s page: https://www.alberta.ca/common-text-scams.aspx