Help us serve you better!

As part of our continued effort to better understand and serve our customers, we’re conducting our 3rd biannual Tenant Well-being Survey.

We’d like to know more about your well-being and how this might relate to your experiences in Civida’s housing.

Your responses will help us better understand the needs of tenants so we can offer better support, services and programs in the future.

Who should participate?

We would appreciate if one adult in your household would complete this survey. It will take about 15-20 minutes.

How do I participate?

You can access the survey through the link above.

The survey will be open until September 30, 2021.

For further questions or to complete the survey over the phone, please call or text: 587-341-7643 or email: [email protected]

Do I have to participate?

No, you don’t have to participate if you don’t want to, and there will be no impact to you, your household or your tenancy if you don’t complete the survey. You can stop answering the survey at any time without impact.

Any information you provide will not be linked to your Civida file or your name, and Civida staff who do your annual income review or respond to your maintenance requests will not have access to this information. All information and contact details will be kept confidential.

Enter a draw to win one of five $50 grocery store gift cards

Through the survey link, you can enter a draw to win one of five $50 grocery store gift cards. You must provide your contact information to enter the draw. Your contact information will be stored in a separate survey and securely destroyed after the draw is complete. If you did not respond to any survey question by leaving it blank, this will not impact your chance of winning the prize. Potential winners must correctly answer a skill-testing question to be declared the winner of the prize.


For more information about the 2017 and 2019 Well-being Surveys, check out the report on our website at