We're changing to serve you better

Starting March 13, Civida is rolling out a service delivery model that is centred on improving our customers’ experience, operating more efficiently and providing quality services to you.

The Site Manager and Field Supervisor you are used to seeing are now replaced by Property Management Teams working out of 8 district offices throughout Edmonton. Each district has been given a letter, A-H (District Office A, District Office B, etc.)

Visit our map to find which district your property is in. Type your building name in the search bar to locate your district and district office. You can also scroll down the left hand property menu on the map to find your building and corresponding district. See below for contact information for your district.

Each district team includes:

  • Property Manager: Leads the Property Management team and has the overall responsibility for Civida property and buildings in the district.
  • Maintenance Technician: Does small repairs (non-ticketed) in Civida homes and manages any contractors that need to be on your property or in your home.
  • Maintenance Clerk: Performs an annual inspection of your home, accepts your maintenance requests and co-ordinates with Maintenance Technician for performing repairs, including any pest control issues.
  • Leasing Clerk: Co-ordinates lease signing for new tenants, shows and rents, vacant suites, manages transfer requests and completes tenant move-in and move-out inspections, including key handover.
  • Housing Clerk: Conducts your annual income review and any rent adjustments, helps you with payment arrangements and supports all rental accounts.
  • Site Assistant: Completes general tasks on all properties including garbage pickup, visual inspections, assists the Maintenance Technician and posts notices or informational posters in lobbies, mailboxes, etc.

Civida Districts

For contact information, hours of operation and location, please click on each District below.

  • District A

    District A includes the following sites: Alliance Manor, Bearpaw / Monarch, Central Village, Flagstaff, Hotel Grand, Inglewood Manor, Intera I, Lendrum, Matheson Manor, McDougall, New Housing #1 (NCS), New Housing #2 (NCS), Parkdale Apartments, Parkdale ONE, Sherbrooke Village and Stadium Manor.

    How to contact the District A Office

    • Address: Parkdale ONE, 8315 113 Ave NW (view location on Google maps)
    • Property Manager: Anna Mpande
    • Phone (Monday – Friday, 8:30 a.m. – 4 p.m.): 780-851-7227
    • Email (Monday – Friday, 8:30 a.m. – 4 p.m.): [email protected]
    • District office hours (for walk-in visits):
      • Monday: 1 p.m. – 4 p.m.
      • Tuesday: 8:30 a.m. – 12 p.m.
      • Wednesday: Closed
      • Thursday: 1 p.m. – 4 p.m.
      • Friday: 8:30 a.m. – 12 p.m.
    • Parking: Park on the street or in visitor parking. Please don’t park in tenant stalls. Nearby transit routes or centres: Stadium Transit Centre.

    Note: if you experience a maintenance emergency during business hours, please call your District Office. After business hours, please call 780-420-6161. If you are in danger, call 911.

    Download District A Office information here

  • District B

    District B includes the following sites: Ashton Apartments, Delton I, Duplex, McCauley, Melcor Village, Norwood II, Norwood III, Norwood Phase 2, Norwood Phase 6, Queen Alexandra, Renfrew Arms, Sir Douglas Bader Towers and Towne House Apartments.

    How to contact the District B Office

    • Address: Melcor Village, 10350 95 St NW (view location on Google maps)
    • Property Manager: Joanne Cabrera
    • Phone (Monday – Friday, 8:30 a.m. – 4 p.m.): 780-851-7322
    • Email (Monday – Friday, 8:30 a.m. – 4 p.m.): [email protected]
    • District office hours (for walk-in visits):
      • Monday: 1 p.m. – 4 p.m.
      • Tuesday: 8:30 a.m. – 12 p.m.
      • Wednesday: Closed
      • Thursday: 1 p.m. – 4 p.m.
      • Friday: 8:30 a.m. – 12 p.m.
    • Parking: Park on the street
    • Nearby transit routes or centres: Routes 1, 2 and 5

    Note: if you experience a maintenance emergency during business hours, please call your District Office. After business hours, please call 780-420-6161. If you are in danger, call 911.

    Download District B Office information here

  • District C

    District C includes the following sites: Belmead I, Belmead II, Belmead III, Brander Gardens, Kingfisher Estates, Lymburn I, Ormsby Place I, Ormsby Place II, Ormsby Place III, Primrose I, Youngstown and Stony Plain Manor.

    How to contact the District C Office

    • Address: Ormsby Place II, 6250 180 St NW (view location on Google maps)
    • Property Manager: Tyler McKay
    • Phone (Monday – Friday, 8:30 a.m. – 4 p.m.): 780-851-7349
    • Email (Monday – Friday, 8:30 a.m. – 4 p.m.): [email protected]
    • District office hours (for walk-in visits):
      • Monday: 1 p.m. – 4 p.m.
      • Tuesday: 8:30 a.m. – 12 p.m.
      • Wednesday: Closed
      • Thursday: 1 p.m. – 4 p.m.
      • Friday: 8:30 a.m. – 12 p.m.
    • Parking: Park on the street or in visitor parking. Please don’t park in tenant stalls.
    • Nearby transit routes or centres: Routes 913 and 918

    Note: if you experience a maintenance emergency during business hours, please call your District Office. After business hours, please call 780-420-6161. If you are in danger, call 911.

    Download District C Office information here

  • District D

    District D includes the following sites: Blue Quill, Duggan, Ekota I, Ekota II, Empirical, Erminskin I, Erminskin II, Menisa I, Meyokumin I, Our Home I, Our Home II, Petrolia, PNP #1, PNP #5 (1419 63 St and 1819 56 St), Saddleback I, Saddleback II, Sakaw I, Satoo I, Satoo II, Steinhauer I, Sweet Grass I, Yellowbird II and Yellowbird III.

    How to contact the District D Office

    • Address: Duggan, #4 3716 105 St NW (view location on Google maps)
    • Property Manager: Jeybelle Ortega
    • Phone (Monday – Friday, 8:30 a.m. – 4 p.m.): 780-851-7402
    • Email (Monday – Friday, 8:30 a.m. – 4 p.m.): [email protected]
    • District office hours (for walk-in visits):
      • Monday: 1 p.m. – 4 p.m.
      • Tuesday: 8:30 a.m. – 12 p.m.
      • Wednesday: Closed
      • Thursday: 1 p.m. – 4 p.m.
      • Friday: 8:30 a.m. – 12 p.m.
    • Parking: Park on the street or in visitor parking. Please don’t park in tenant stalls.
    • Nearby transit routes or centres: Routes 705 and 709

    Note: if you experience a maintenance emergency during business hours, please call your District Office. After business hours, please call 780-420-6161. If you are in danger, call 911.

    Download District D Office information here

  • District E

    District E includes the following sites: Debarr IV, Hillview I, Hillview III, Hillview IV, Kameyosek I, Kameyosek II, Lee Ridge I, Lee Ridge II, Lee Ridge III, Michaels Park I, Michaels Park II, Our Home IV, PNP #5 (2071 49A St and 4836 11A Ave), PNP #6, Richfield I & II, Richfield III, Southwood III, Southwood IV, Tipaskin I and Tweddle Place.

    How to contact the District E Office

    • Address: Lee Ridge I, 549 Millbourne Road East (view location on Google maps)
    • Property Manager: Justin Amofa-Mensah
    • Phone (Monday – Friday, 8:30 a.m. – 4 p.m.): 780-851-7411
    • Email (Monday – Friday, 8:30 a.m. – 4 p.m.): [email protected]
    • District office hours (for walk-in visits):
      • Monday: 1 p.m. – 4 p.m.
      • Tuesday: 8:30 a.m. – 12 p.m.
      • Wednesday: Closed
      • Thursday: 1 p.m. – 4 p.m.
      • Friday: 8:30 a.m. – 12 p.m.
    • Parking: Park on the street or in visitor parking. Please don’t park in tenant stalls.
    • Nearby transit routes or centres: Routes 503, 508 and 526

    Note: if you experience a maintenance emergency during business hours, please call your District Office. After business hours, please call 780-420-6161. If you are in danger, call 911.

    Download District E Office information here

  • District F

    District F includes the following sites: Beaumaris II, Caernarvon I, Caernarvon II, Caernarvon III, Caernarvon IV, Caernarvon V, Caernarvon VI, Calder, Carlisle I, Carlisle II, Dickensfield I, Dunluce I, Dunluce II, Dunluce III, Dunluce IV, Greystone Manor, Lorelei I, Lorelei II, Lorelei III, Lorelei IV, Lorelei V, Lorelei VI, Our Home III, PNP #2, PNP #4 and Vimy.

    How to contact the District F Office

    • Address: Lorelei VI, 16217 103 St NW (view location on Google maps)
    • Property Manager: Lee-Anne Evans
    • Phone (Monday – Friday, 8:30 a.m. – 4 p.m.): 780-851-7419
    • Email (Monday – Friday, 8:30 a.m. – 4 p.m.): [email protected]
    • District office hours (for walk-in visits):
      • Monday: 1 p.m. – 4 p.m.
      • Tuesday: 8:30 a.m. – 12 p.m.
      • Wednesday: Closed
      • Thursday: 1 p.m. – 4 p.m.
      • Friday: 8:30 a.m. – 12 p.m.
    • Parking: Park on the street or in visitor parking. Please don’t park in tenant stalls.
    • Nearby transit routes or centres: Routes 103, 119, 124 and Eaux Claires Transit Centre

    Note: if you experience a maintenance emergency during business hours, please call your District Office. After business hours, please call 780-420-6161. If you are in danger, call 911.

    Download District F Office information here

  • District G

    District G includes the following sites: Abbottsfield, Balwin, Beacon Heights, Belmont I, Belmont III, Belmont IV, Clareview I, Clareview II, Hermitage I, Hermitage III, Montrose I, New Delton I, New Delton II, Rundle Heights I, Rundle Heights II and Sifton Park I.

    How to contact the District G Office

    • Address: Belmont I, 13637 40 St NW (view location on Google maps)
    • Property Manager: Dan Shumilin
    • Phone (Monday – Friday, 8:30 a.m. – 4 p.m.): 780-851-7466
    • Email (Monday – Friday, 8:30 a.m. – 4 p.m.): [email protected]
    • District office hours (for walk-in visits):
      • Monday: 1 p.m. – 4 p.m.
      • Tuesday: 8:30 a.m. – 12 p.m.
      • Wednesday: Closed
      • Thursday: 1 p.m. – 4 p.m.
      • Friday: 8:30 a.m. – 12 p.m.
    • Parking: Park on the street or in visitor parking. Please don’t park in tenant stalls.
    • Nearby transit routes or centres: Route 116, Clareview Transit Centre

    Note: if you experience a maintenance emergency during business hours, please call your District Office. After business hours, please call 780-420-6161. If you are in danger, call 911.

    Download District G Office information here

  • District H

    District H includes the following sites: Belmont II, Belvedere I, Belvedere II, Belvedere III, Clareview V, Clareview VI, Dickensfield III, Londonderry, Steele Heights I, Steele Heights II, Steele Heights III and Sifton Park II

    How to contact the District H Office

    • Address: Londonderry, 14544 72 St NW (view location on Google maps)
    • Property Manager: Maria Najam
    • Phone (Monday – Friday, 8:30 a.m. – 4 p.m.): 780-851-9223
    • Email (Monday – Friday, 8:30 a.m. – 4 p.m.): [email protected]
    • District office hours (for walk-in visits):
      • Monday: 1 p.m. – 4 p.m.
      • Tuesday: 8:30 a.m. – 12 p.m.
      • Wednesday: Closed
      • Thursday: 1 p.m. – 4 p.m.
      • Friday: 8:30 a.m. – 12 p.m.
    • Parking: Park on the street or in visitor parking. Please don’t park in tenant stalls.
    • Nearby transit routes or centres: Routes 113, 114 and 623

    Note: if you experience a maintenance emergency during business hours, please call your District Office. After business hours, please call 780-420-6161. If you are in danger, call 911.

    Download District H Office information here