Resources for customers

See forms and information sheets for Civida customers below.

For community resources, such as information about affordable homeownership, programs offered in your community and more, please click here.


After Hours Emergency

Alberta Seniors Benefit Form

Annual Income Review FAQ


Authorization to Communicate by Email

Canada Pension Plan Form

Change of Contact Information

Change of Household Information

Change of Rental Information Form

Civida Glossary of Terms

Community Housing Accessible Units Listing

Community Housing Annual Income Review

Consent to Release Personal Information

Cooking and Kitchen Safety Tips

Emergency Contact Form

Employment Income Form

Fats, Oils and Grease Disposal Tips

Guests and Visitors

Heat in your Apartment

How Furnaces Work

Keys, Fobs, Locks and Laundry Cards

Landlord Occupancy & Rate Verification Form

Live-in aide

Live-in Aide Application Form

Modifying Your Home

Moving Out

Near Market Annual Income Review

No Income Declaration Form

Notice to Vacate Under Alberta’s Residential Tenancies Act

Outdoor Spaces and Common Areas


Personal Pre-Authorized Debit Withdrawal Agreement Form

Pest Control

Pet or Service Dog Application Form

Pets and Service Dogs

Security and Safety

Self Employed Financial Statement

Statement of Income and Expenses for Self-Employment or Business Income

Taxi Operators Financial Statement

Tenant Damages and Chargebacks

Tenant FAQ

Tenant Insurance

Tenant Issues

Tenant Maintenance Responsibilities

Tenant Notice of Move Out

Transfer Request – Bachelor and One-bedroom Home Listings

Transfer Request – Five-bedroom Home Listings

Transfer Request – Four-bedroom Home Listings

Transfer Request – Three-bedroom Home Listings

Transfer Request – Two-bedroom Home Listings

Transfer Request Form

Video Surveillance

Water Conservation & Plumbing

Community resources

Neighbourhood Response | City of Edmonton

The City of Edmonton developed a neighbourhood response tool that helps you make the right call at the right time. It covers a range of situations from witnessing vandalism, intoxication and substance abuse to property and business concerns and provides tangible steps to increase safety and minimize risk.

Parent & Child Drop-in Groups | Norwood Child and Family Resource Centre

Connect with Norwood and other families in your community with their fun and free drop-in parent-child groups. These groups help you boost your child’s learning and development through play! 

Affordable Homeownership | Habitat For Humanity

Interested in affordable homeownership? Habitat For Humanity build homes in family-friendly communities and sell them to qualifying homeowners. Habitat homeownership requires the homeowner to volunteer 500 hours, but there is no down-payment for the home. Each homeowner has affordable monthly payments that bring stability to their housing situation.

Community Centre Programming | Civida

A number of programs are operated out of Civida properties, such as epl2go, BGCBigs’ Club Connect, AA groups and more.