Help us serve you better!

As part of our continued effort to better understand and serve our customers, we’re conducting our 3rd biannual Tenant Well-being Survey.

We’d like to know our tenants’ opinions and experiences relating to their quality of life and satisfaction with areas like recreation, community, safety and social relationships.

The responses will help us improve your community through better support, programs and services.

Participate and win!

At the end of the survey, you can enter a draw to win one of five $50 grocery store gift cards. You must provide your contact information to enter the draw. Your contact information will be kept confidential and securely destroyed after the draw is completed.

Who should participate?

We would appreciate if one adult in your household would complete this survey. It will take about 15-20 minutes.

How do I participate?

You can access the survey through the link above. [link coming soon]

For further questions or to complete the survey over the phone, please call or text: 587-341-7643 or email: [email protected]

Do I have to participate?

No, you don’t have to participate if you don’t want to, and there will be no impact to you, your household, or your tenancy if you don’t complete the survey. You can stop answering the survey at any time without impact.

Any information you provide will not be linked to your Civida file or your name, and Civida staff who do your annual income review or respond to your maintenance requests will not have access to this information. All information and contact details will be kept confidential.

 

For more information about the 2017 and 2019 Well-being Surveys, check out the report on our website at civida.ca/research-initiatives.